The Universal Orlando® Research Services team offers a variety of services to internal and external clients, including:
On-Site, In-Park Data Collection at Universal Orlando Resort
Our on-site professional recruiting team has incomparable access to a wide range of Orlando visitors from around the world, either screened live from the pool of 14+ million visitors to Universal Orlando Resort, or pre-recruited from our database of Central Florida consumers and professionals. Talk to moms, dads, entire families, couples - Universal has something for just about everyone, so just about everyone is here! And they aren't rushed, they aren't stressed, and they are pleased to come across new and interesting experiences. Learn More...
Mystery Shopping Programs
Universal's mystery shopping services include a full range of in-person, online and telephone-based mystery shops. We administer audio recorded shops, competitor shops, incentive based programs and integrity/theft services and we offer instant reports and a fully customized program to meet your specific need. Learn More...
To learn how Universal Orlando can help you with your guest satisfaction projects contact us at (407) 224-3745.
